FAQ’s

I'm a behavioral therapist; may I have my business listing removed?

Business are encouraged to participate and recognize the opportunity to improve their performance through publicly available consumer experience data provided at no cost to your business.

Business listings may not be removed as they are publicly available data; however a professional may provide to Constasis information for evaluation that demonstrates their rankings may be incorrect for the currently published measurement period prior.

I love this service, how may I add helpful information to consumers, such as my business' phone number and website address so they can get access to my practice easily?

We’re glad you support transparency and quality and recognize the value in making it easier for consumers to find great businesses. Simply go to our homepage and select Claim Your Professional Listing to get started.

How can I have my practice audited for implementing the Constasis program standards?

Thanks for your interest in wanting to join a community of therapists who want to be easily found by consumers looking for reliable therapists! Simply go to our homepage, Scroll down to For Businesses and Select “Obtain a Balance Audit.” A Constasis Balance Facilitator will reach out to you to begin the process to Consumer Balance.

How long does it take to become certified in the Constasis Balance Program for Behavioral Therapies?

The preparation, submission and evaluation process may take from 3- 5 months to complete. Data collection requires two months of consecutive data across consumer panels.

Once the data is gathered and required documentation is completed, Candidate practices will be sent their log-in credentials for our HIPAA-Compliant Professional Portal for documentation submission.