Privacy Policy

Constasis takes online privacy very seriously and is committed to protecting the privacy and accuracy of confidential and sensitive information entrusted to us to the extent reasonably possible. We understand that you care about how we collect, use and share your information when you make use of our website and software (collectively, the “Website”). This Privacy Policy explains the types of information we collect, how we use and protect that information, the circumstances in which we may share that information, and choices you have in regard to our information privacy practices.

This Policy applies to Constasis, its Website, any communications sent by Constasis, and the information we collect from those who make use of our Website and services. This Policy does not apply to non-Constasis websites, services or any other links or embedded content which may be placed on our website; the privacy policies found on any such links or embedded content govern those entities’ privacy practices. Your use of our Website is based on the assumption of your acceptance of how we operate, as indicated in this Privacy Policy and other policies, terms, conditions, and guidelines published on the Website.

Concerned about privacy? We are too.

Data We Collect 

We collect information that you give to us when you fill in the forms on our Website. This information includes contact and demographic information you input in registering for our products or services, information you provide in connection with making payment to Constasis (as applicable), and your email address.

We also collect the following information automatically: details on your visits to our Website and information generated in your use of our website, information on how you interact with our Website materials or links to outside materials on our Website, and information you make available to us on a social media platform (such as by clicking on a social media icon linked from our Website).

When visitors leave comments on the Constasis Website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to assist in the detection of spam. You should be aware that when you voluntarily disclose personally identifiable information via comments, messages, postings, or in other public areas of our Website, that information can be collected and used by third parties and may result in unsolicited messages from other posters or third parties. These activities are beyond our control.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see whether you are using the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. (No picture necessary). When you register for our Constasis’ services on our Website, you expressly consent to receiving communications from us.

Contact Forms

Information input in the Contact Forms is collected as a form of verification that you are seeking information and/ or have been a consumer of the professional practice you are reviewing or that you are an approved representative for a practice when purchasing Constasis products or services. You may be asked to opt-in to receiving emails or member rewards mailed to the mailing address you provide. Professionals are encouraged to encourage their consumers to enter reviews to establish the practice’s trend. Constasis may remove reviews that significantly deviates from the established trend of a practice and/or from member accounts who demonstrate inactivity. Professionals who dispute a review that a patient received services from their practice may contact Constasis at info@constasis.com. Verification of consumer panels will commence through Constasis’ HIPAA secure portal.

Cookies

We track statistics about visitors to our Website. When you visit our Website, we collect website usage information and information about your computer and

If you leave a comment on our Website, you may choose to opt-in to saving your name, email address and website as cookies. These are for your convenience so that you do not have to fill in your details again when you leave another review. These cookies will last for one year from the opt-in selection.

If you have an account and you log in to the Constasis Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login information (with password protected) will be saved for two weeks. If you log out of your account, the login cookies will be removed.

If you post a review, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of your review or of the article you just edited. It expires after 1 day.

Opting Out of Communications

Communications from us may include requested communications, such as email newsletters or updates that you expressly requested or consented to receive, and general communications, such as information about products, services, or special offers. You may “opt out” of receiving any further communications from us by (i) selecting the “unsubscribe” link at the bottom of any of our email communications, or (ii) emailing us at _____________ with UNSUBSCRIBE in the subject line.

Embedded Content from Other Websites 

Articles on this site may include embedded content (e.g. videos, images, articles, other websites, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites accessed via embedded content may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy policies, practices, or content of third-party websites. The fact that we link to a third-party website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. Please refer to each website’s privacy policy to understand their use of information.

Analytics
Constasis, LLC may analyze crowd-sourced data to identify broader trends in service delivery or utilization, such as where access to services may be associated with a regulatory body’s policies. Information may also be analyzed to reevaluate performance thresholds for the publicly reported data. For more information about performance thresholds, please see the Member FAQ.

How We Use Your Information

Except as set forth in this Privacy Policy or as required by law, we will not disclose, sell, rent, share, trade or give away any of your personal information. We use the personal data we collect to communicate with you, to display content according to your preferences, to improve our Website and our services, and to provide provider reviews and comments to other users of the Website.

The information you provide in your reviews and comments on our website is available to other users of our Website. The information you provide in your Constasis profile is available to other Constasis users as well, unless you choose to make certain information confidential using the platform. We do not share your personal data with any third parties (non-Constasis users) except with those we engage to perform services on our behalf, which may include maintenance services, hosting, data storage, security, analytics and data analysis, payment processing, email message (and other forms of written communications) distribution, customer service, providing certain interactive tools, collecting website user feed, software companies, automated spam check services, and research entities. We may share your personal data as required by law, such as to governmental or judicial authorities, law enforcement agencies, or other individuals or entities when required to do so in response to subpoenas, court orders, or other legal processes. We may also share information to investigate, prevent, or take action regarding suspected illegal activities or fraud, to enforce this Privacy Policy and other policies, terms, conditions, and guidelines published on our Website. If your information is shared as required by law or in accordance with the preceding sentence, you will be notified prior to any distribution. We may use deidentified data of the review ID numbers only in analyses and reports for the public. For example, we may compare the average wait time to begin services in one state versus another.

How Long We Retain Data

If you leave a comment or review, the comment or review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments or reviews in a timely fashion instead of holding them in a moderation queue. For users that register on our Website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Accounts with no activity for 24 months are rendered inactive and deleted.

What Rights You Have Over Your Data

If you have an account on our Website or have left reviews or comments, you can request to receive an exported file of the personal data we have on file concerning your profile, including any data you have provided to us. You can also request that we erase any personal data we have on file provided by you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Contact Information
For questions or concerns, please contact us via email: info@constasis.com.

Additional Information

General

Constasis is committed to the correct, lawful, and fair handling of all personal, individually identifiable and protected health data. We respect the privacy, legal rights, and trust of all individuals to whom that data pertains.

Security

The security of our Website and the information it stores, processes and transmits is a top priority of ours. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of the information we collect, we deploy a wide range of technical, physical and administrative safeguards. It is important to remember, however, that no system can guarantee 100% security at all times. Accordingly, we cannot guarantee the security of information stored on or transmitted to or from our Website. We cannot assume responsibility or liability for unauthorized access to our servers and systems.
Data Breaches

Generally, a data breach refers to unauthorized access and retrieval of information that may include personal or sensitive data. Constasis is committed to maintaining the security of its data and partners with service providers (such as for servers and payment processing) that have implemented their own security requirements. For data uploaded through the Constasis Professional portal, a HIPAA compliant portal and system is maintained. They HIPAA security certificate can be viewed on the portal. We work to make reasonable security arrangements to protect the personal data that we possess or control, to prevent unauthorized access, use, disclosure, or similar risks.

Third Party Data Disclaimer

We do not receive or store any data from third parties and are not responsible for the practices of websites, applications, or services linked to or from the Constasis site. This includes any information or content on those websites or applications.

Please remember that your browsing or interaction on other, third party websites or applications, including those that may be linked or advertised on our Constasis website, are subject to that third party’s own practices, rules, and policies.

International Users

We are headquartered in the United States. Our website is hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States. Our Website and this Privacy Policy are governed by U.S. law. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of the Website will be processed in, transferred to and stored in the United States and will be subject to U.S. law. U.S. privacy and data protection laws may not be as comprehensive as the laws of your country of residence. By using the Website or providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States, and you consent to such activities being governed exclusively by U.S. law. Further, by using the Website, you consent to the application of U.S. laws with respect to any dispute arising from your use of the Website or in connection with this Privacy Policy, and you consent to the exclusive jurisdiction of the federal courts of the United States with respect to all such disputes.

Children’s and Minor’s Rights

Our Website is intended for general audiences and is not targeted to children or minors under 18. We do not knowingly collect personal information from children or minors under the age of 18 or utilize plug-ins or ad networks that collect personal information through child-directed third-party websites or online services. If we learn that we have collected personal information from a child or minor under 18, we will take steps to promptly delete the information.

California Privacy Rights

California residents may request and obtain from us, once a year and free of charge, a list of all third parties to which we have disclosed certain information during the preceding calendar year for such third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us. For all requests, you must put the statement “California Privacy Rights” in the message field of your request, as well as your name, street address, city, state, and zip code. Please note that we will not accept these requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Modifications to Privacy Policy

We reserve the right to change this Privacy Policy at any time. Updated versions of this Privacy Policy will appear on our Website and are effective immediately upon posting. You are responsible for regularly reviewing the Privacy Policy. Continued use of our Website and services after any such changes constitutes your consent to such changes.

Contact

For questions about our privacy practices, contact us at:

Constasis, LLC
Telephone: 800-659-2552
Email: info@constasis.com
Address: 1605 Central Ave. Suite 6 #192, Summerville, SC 29483